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At Swootsy we take privacy and security seriously and have therefore outlined in this Privacy Policy how we use and protect your personal information on www.swootsy.com. You may contact Swootsy at any time with regards to your personal information and privacy on the Website.

 

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Consent

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Your use of www.swootsy.com, and any disclosure of personal information signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

Your Information

 

When you register with Swootsy, submit a query via one of our forms (contact us) or purchase something from www.swootsy.com, Swootsy will collect the personal information you give us such as your name, address and email address.

Swootsy will record any purchase/s you make on www.swootsy.com and any emails you send us so that we can track any queries you may have.

Furthermore, with your permission, we may use your contact details to:

1. Send you emails about our Website, new products, promotions and other updates, if you have given permission by signing up to our newsletter.

2. Deliver relevant marketing communications through other platforms e.g. via Social Media, if you have consented to cookie tracking. If you decline consent your cookie will not be tracked.

If you would like to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, please email info@swootsy.com.

 

Disclosure

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Data Security

 

Your data is stored on a secure server in a secure environment.

Only employees, our partners and any third-party service providers who need the information to perform a specific job are granted access to personally identifiable information.

However, you acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

All recognised Visa debit and credit cards are accepted via Pay Pal and Stripe. We do not store or process your card details ourselves.

 

Cookie Policy

 

www.swootsy.com uses cookies to better the user experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. If consent is given by you for cookie tracking, the software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information: http://www.google.com/privacy

Please note that the cookies we use are anonymous, and don’t store personal information such as your name or address. It is used purely to enhance the user experience on www.swootsy.com via our own Website functionalities (browsing and shopping) and third-party business partners via advertising and marketing, specifically through Facebook and Google, including re-marketing to website visitors who have given their consent for their cookie to be tracked.

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Reminder Service

 

By submitting the reminder form, you consent to receive a one-time email reminder for each occasion you enter. Your information (including name, email, occasion, and date) will be used solely for the purpose of delivering these reminders and will not be shared or used for marketing unless you opt in separately. You may submit the form multiple times to track different occasions. You can contact us at any time to request deletion of your reminder data.

 

External Links

 

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Handling of Uploaded Images for Personalised Items

 

1. Collection of Images

 

When you upload images to our site for the purpose of personalizing greeting cards or other items, we collect and store these images to fulfil your order.

 

2. Use of Images

 

The images you upload are used exclusively to customize the products you have ordered. We will not use your images for any other purpose without your explicit consent.

 

3. Storage of Images

 

Uploaded images are stored securely on our servers. We take appropriate measures to protect these images from unauthorized access, disclosure, alteration, or destruction.

 

4. Sharing of Images

 

We do not share your uploaded images with third parties, except as necessary to fulfil your order (e.g., sharing with our printing partner). Our printing partners are required to handle your images in compliance with our privacy policy and applicable data protection laws.

 

5. Retention of Images

 

We retain your uploaded images only for as long as necessary to fulfil your order and to comply with our legal obligations. Once your order is complete and we no longer need the images for any legal or business purposes, we will securely delete them from our systems.

 

6. Your Rights

 

You have the right to request access to, correction of, or deletion of your uploaded images. To exercise these rights, please contact us at [your contact email or address].

 

7. Security Measures

 

We employ technical and organisational security measures to protect your uploaded images against unauthorized access, loss, or misuse. This includes secure storage solutions and access controls.

 

8. Consent

 

By uploading images to our site, you consent to the collection, use, and storage of these images as described in this privacy policy.

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Swootsy GDPR Privacy Policy

 

Effective Date: 22.05.2024

 

1. Introduction

 

Welcome to Swootsy ("we", "our", "us"). We are committed to protecting and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

 

2. Data Controller

 

Swootsy Ltd is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, you can contact us at:

 

- Email:: info@swootsy.com

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3. Data We Collect

 

We may collect and process the following types of personal data:

 

- **Identity Data:** Name, title, username, or similar identifier.

- **Contact Data:** Email address, phone number, mailing address.

- **Transaction Data:** Details about payments and other details of products and services you have purchased from us.

- **Technical Data:** browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

- **Usage Data:** Information about how you use our website, products, and services.

- **Marketing and Communications Data:** Your preferences in receiving marketing from us and your communication preferences.

 

4. How We Use Your Data

 

We use your personal data for the following purposes:

 

- To provide and manage our services.

- To process your transactions and manage your orders.

- To manage our relationship with you, including notifying you about changes to our services or policies.

- To administer and protect our business and this website.

- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

- To make suggestions and recommendations to you about goods or services that may be of interest to you.

 

5. Legal Basis for Processing

 

We will only use your personal data when the law allows.

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Changes to this Privacy Policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on www.swootsy.com.

If our Website is acquired or merged with another company, your information may be transferred to the new owners, so that we may continue to sell products to you.

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